Privacy Policy | CEREBRA

This Privacy Policy explains how Cerebra Sistemas de Controle Ltda ("CEREBRA", "we") collects, uses, shares and protects personal data processed through the website cerebra.com.br, in compliance with the Brazilian General Data Protection Law (Lei nº 13,709/2018 — LGPD).

1. Data Controller

Cerebra Sistemas de Controle Ltda
Rua Affonso Botelho de Abreu Sampaio, 240 — Morada dos Deuses — São Carlos — SP · CEP 13562-292
Contact: contato@cerebra.com.br

2. Data We Collect

Data you provide through contact and quote request forms: name, company, email, phone, message and, when you choose to share them, technical files (e.g. Gerber, BOM, schematics and photos).
Browsing data collected via analytics cookies (Google Analytics) only with your consent — see the Cookies section below.
Technical data automatically logged by our server (such as IP address and access timestamps), required for site operation and security.

3. Purposes and Legal Bases

Responding to contact requests and preparing quotes — legal basis: performance of preliminary procedures related to a contract at the data subject's request, and legitimate interest (LGPD art. 7, V and IX).
Ensuring website security and operation, and preventing fraud — legitimate interest.
Measuring and improving website experience (analytics cookies) — legal basis: consent (LGPD art. 7, I).
Complying with legal and regulatory obligations, where applicable.

4. Data Sharing

We do not sell your personal data. We may share it with:

Group company (Clustertec), when required to address your request (e.g. engineering/IoT projects).
Technology providers that support our website, acting as processors — including our hosting provider (Locaweb) and Google services (Google Analytics, Google Fonts and Google Maps).
Authorities, when required by law or court order.

5. International Transfers

Some processors (such as Google) may process data on servers outside Brazil. In such cases, processing is subject to the international transfer safeguards set out in the LGPD.

6. Confidentiality of Technical Files

Project files submitted with quote requests (Gerber, BOM, schematics, photos) are treated as confidential and used solely for analysis and proposal preparation purposes.

7. Data Retention

We retain contact and quote data for up to 5 years from your last interaction, unless a legal requirement mandates a different period, after which data is deleted or anonymised.

8. Your Rights

You may at any time request: confirmation of processing; access to your data; correction; anonymisation, blocking or deletion; portability; information on sharing; and withdrawal of consent. To exercise your rights, write to contato@cerebra.com.br.

9. Data Protection Officer (DPO)

DPO contact: contato@cerebra.com.br.

10. Cookies

We use essential cookies necessary for site operation (e.g. session management and form security), and, with your consent, analytics cookies (Google Analytics) to understand usage and improve the site. You may accept or decline analytics cookies in the banner shown on your first visit, and manage cookies in your browser settings. Essential cookies do not require consent.

11. Security

We adopt technical and organisational measures to protect your data, including encrypted connections (HTTPS), form protection against automated submissions and abuse, and restricted access to sensitive files. No method is 100% infallible, but we continuously work to mitigate risks.

12. Children's Data

This website is intended for professional (B2B) contacts and does not knowingly collect data from minors.

13. Policy Changes

This Policy may be updated to reflect legal or operational changes. The last update date is shown at the top of this page.

14. Contact

Privacy and data protection enquiries: contato@cerebra.com.br.